Customer Service Manager

Customer Service Manager

Salary: £40,000 – £50,000 per annum plus monthly bonus

Location: Leeds

Department: Customer Service

Reporting To: Internal Sales Manager

An Excellent Opportunity to Lead a Growing Customer Operations Team

Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business.

Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency.

Working closely with Sales, Purc...