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Customer Service Lab Support

Labcorp

Phoenix, AZ, United States Full-time June 17, 2026
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Vacancy Description

Labcorp is seeking a Specimen Problem Resolution Specialist to join our team at in **Phoenix, AZ** .

**Work Schedule:** Monday- Friday 8:00am-5:00pm

**Job Responsibilities:**

+ Act a liaison between the lab, clients, and patients.

+ Resolve internal & external customer requests via calls, instant messenger & email communications

+ Communicates with customers in respectful and professional manner.

+ Work in multiple databases to research complex issues and questions.

+ Provide customer education and information as needed.

+ Review test forms for accuracy and report any discrepancies.

+ Prepare and triage specimens for analysis.

+ Accurately identify and label specimens.

+ Pack and ship specimens as necessary.

+ Prepare and store excess specimen samples.

**Minimum Qualification**

+ High School Diploma or GED equivalent

**Preferred** **Qualification:*...

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