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Customer Service Insurance Claims Handler

NFU Mutual

Glasgow, Scotland, United Kingdom Full-time July 12, 2026
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Vacancy Description

Customer Service Insurance Claims Handler


  • No insurance experience needed – we’ll give you all the training and support you need to succeed.


  • Join one of the UK’s Top Employers, recognised for putting people first and creating a great place to work.


  • Hybrid working available, where you can work from home up to 80% of the time once you’re up to speed.




  • Start date – Monday, 14th September 2026



    Location – Glasgow City Centre



    Salary – Up to £25,500 depending on experience



    Working hours – 35 hours per week on a rotating shift pattern, with shifts running between 8am and 8pm, Monday to Friday, plus an average of one in six Saturdays from 9am–2pm (with a day off in lieu). During your first few months of training, you’ll work Monday to Friday, 9am–5pm

    About the role

    As a Claims Handler, you’ll be the first point o...

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