Vacancy Description
JOB DESCRIPTIONS:
- Provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude towards customers always.
- Attending and communicating promptly to customer’s needs and queries.
- Manage all incoming calls and emails.
- Administrative duties including point-of-sales processes.
- Gather customer satisfaction levels and feedback on customer services for continuous improvement.
- Provide feedback on the efficiency of the operations and customer service process.
- Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.
- Professional looking and well-groomed.
- Good and precise communication skills.
- Customer Service oriented and passionate about serving customers.
- Prior experience in the beauty & spa line would be advantageous.
- Ability to stay calm and excel...
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