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Customer Service Executive

Page Personnel

Reading, England, United Kingdom Permanent July 11, 2026
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Vacancy Description

  • Competitive Salary
  • Company Benefits

    • About Our Client

    Our client is a highly respected yet low-profile telecoms provider based in Reading, specialising in tailored connectivity and communication solutions for SMEs and regional enterprises. Known for their consultative approach and strong customer retention, they operate in a busy and fast-moving environment where service quality is critical to their continued success.

    Job Description

    Key responsibilities include:

  • Handling inbound customer enquiries via phone and email
  • Managing and resolving queries relating to telecoms services, billing, and accounts
  • Supporting customers through the onboarding and installation process
  • Liaising with internal teams (technical, sales, operations) to resolve issues efficiently
  • Maintaining accurate records on CRM systems
  • Proactively following up with customers to ensure satisfaction and retention

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    Vacancy Details

    Location Reading, England
    Country United Kingdom
    Type Permanent
    Category Information and Record Clerks
    Posted July 11, 2026

    About Page Personnel

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    Page Personnel

    Reading, United Kingdom

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