Customer Service Executive

Position Hiring for: Client/Customer Service Executive

Location: BKC, Mumbai

What are we looking for:

We are seeking an experienced Client Servicing Executive to manage B2B client relationships, ensure satisfaction, and drive growth opportunities. The role involves maintaining strong client connections, delivering exceptional service, and supporting sales efforts through efficient coordination and reporting.

Key Responsibilities:

1. CRM ownership

• Own Treelife's CRM: data hygiene, pipeline stages, activity logging, and follow-up sequences
• Set up and maintain lead lists, track outreach status, and make sure nothing slips
• Build reports and dashboards to give visibility on pipeline health

2. Calling and qualification

• Make discovery calls to ...