Vacancy Description
Job Responsibilities
- Interface with customer and optimizing quality of service, business growth and customer satisfaction
- Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
- Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
- Serve as backup to internal support group
- Set up customer database, process bookings and executes pertinent orders
- Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
- Responsible for maintaining timely tracking status accuracy and schedules for all jobs
- Prepare quotations
- Maintaining internal/external KPIs and SOPs to meet customer requirements
- Any other ad-hoc additional functions mandated by Management
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अभी आवेदन करें
Submit your application for Customer Service Executive (Freight Forwarding) at APEX LOGISTICS INTERNATIONAL (S) PTE. LTD.
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