Customer Service Executive

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

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Your Mission

The Customer Service Executive will manage the order-to-delivery process in the Cluster and Countries according to Global and Regional Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Operation’s strategy.

Key Responsibilities

• Execute order-to-delivery process, ensuring an excellent customer experience while managing order management, scheduling, allocation, release, outbound operations, returns, and defective product management.
• Collabora...