Customer Service Executive (Arabic & English) - AED 5,000

Employment Type: Full-Time

About the Role

We are looking for a proactive, customer-focused, and sales-driven Customer Service Executive who is fluent in both Arabic and English . The ideal candidate will be responsible for delivering exceptional customer service across multiple communication channels while driving sales through customer engagement and abandoned cart recovery.

This role requires excellent communication skills, the ability to multitask in a fast-paced e-commerce environment, and a passion for providing outstanding customer experiences.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently.
• Contact customers with abandoned carts to recover lost sales and increase conversions.
• Respond to customer inquiries via phone, WhatsApp, email, live chat, and social media.
• Resolve customer complaints with professionalism and empathy whi...