Customer Service Executive (Air Freight)

Employment Type: Contract

Monthly Salary: Up to $3000 + Allowance + Reimbursement + Performance Bonus

• Permanent
• Changi South and/or Changi Airfreight Centre
• Alternate week shift (9am – 6pm or 6.30pm – 2.30am)
• Up to $3000 + Allowance + Reimbursement + Performance Bonus

• Promptly respond to customer enquiries on shipment status.
• Responsible to liaise with customers for shipment planning and execution.
• Co-ordinate with Import and Warehouse to ensure completeness and accuracy in documentation.
• Liaise and co-ordinate with transporter, carrier and supplier to ensure timely receiving of cargo for export.
• Responsible to verify and update cargo details into System.
• Responsible to prepare invoice to customer and answer their query pertaining to the charges billed.
• Send pre-alert to customers upon ...