Customer Service Engineer for Aviation Programs

Join Pratt & Whitney Canada as a Customer Service Engineer, overseeing program performance and enhancing customer relationships in Longueuil, Quebec. This role involves impactful decision-making on APUs in a full-time, on-site capacity.
As a key member of the Auxiliary Power Group, you will be responsible for managing the product's in-service performance while collaborating with customers and aircraft manufacturers. Your focus will be on improving safety, reliability, and cost-effectiveness. You'll ensure that customer needs are understood and met while driving strategic initiatives.
Key Responsibilities:
• Manage customer service engineering for Auxiliary Power Units
• Ensure product performance meets safety and reliability standards
• Collaborate with aviation regulatory authorities and manufacturers
• Lead analysis for in-service technical campaigns
• Optimize operating costs through strategic planning
Requirements:
• Bachelor’s degree in Engineering with ...