Customer Service Engineer

Location: Los Angeles

Description Summary:

Customer Service Engineer provides support for conducting maintenance operations to ensure the upholding of the company's engineering policies and in support of the projects of customer local data center colocation build out along with custom-built IT network solutions. This role will provide 24/7 on-call service for the customer's colocation deployment and connectivity and provide best in class troubleshooting.

Major Tasks & Responsibilities:

• Analyze, monitor and maintain all underlying providers' facility includes but not limited at HVAC, AC UPS, DC power plant and fire pre-action system.
• Response for collaboration with data ...