Vacancy Description
Job Description
Location: Corby, Northants
Salary: Up to £31k
Hours: 40 hours per week, Monday to Friday 08:30 – 17:00
Join Arvato as a Customer Service Delivery Specialist
Are you passionate about delivering outstanding customer experiences and ensuring service excellence? Arvato is looking for a proactive and customer-focused Customer Service Delivery Specialist to join our team in Corby.
In this role, you’ll act as a key link between customers, internal teams, and operational functions, helping to ensure service commitments are met while continuously driving improvements in customer satisfaction and service delivery.
Your tasks
- Manage customer relationships and act as a primary point of contact for service-related queries.
- Monitor service performance against agreed KPIs and SLAs.
- Investigate a...
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