Customer Service Coordinator

7 September 2026 - 25 April 2027

We currently have a seasonal vacancy for an individual with excellent customer service skills, a keen attention to detail, strong technical proficiency, and the ability to adapt quickly and easily to change, to join our Ticketing and Membership Services Team..

Under the direction of the Head of Ticketing & Membership Services, this role involves working 5 days per week on a roster that spans Monday to Sunday. The successful candidate will play an integral part in delivering exceptional customer service and supporting ticket sales and membership services for the Festival.

Key Tasks and Responsibilities

• Provide exceptional customer service in all aspects of ticketing, membership, information, and online support services.
• Oversee the entire ticketing and information transaction process, including payments, exchanges, reprints, and resales, from initial enquiry through t...