Customer Service Coordinator I

CTG's long-standing Fortune 500 client of over 15 years is seeking a Customer Service Coordinator I to support a fast-paced customer service environment. This role serves as the first point of contact for customers and internal teams, handling high-volume order entry, case management, and customer inquiries while delivering exceptional service.

**Type:** Contract
**Job Title:** Customer Service Coordinator I
**Location:** Tewksbury, MA
_Candidates must be able to commute and work onsite in Tewksbury, MA_

**Pay Rate:** $16.80/hour-$18.76/hour

**Work Hours:** M-F 9:30am - 6:00pm

**Education:** High school diploma or equivalent required

**Key Responsibilities**

+ Manage high-volume customer inquiries via phone and email
+ Process accurate order entry and order management activities
+ Handle Salesforce.com case management and customer follow-up
+ Coordinate with internal teams including Sales, Accounting, Quality...