Customer Service Coordinator

An exciting opportunity has arisen for an organised and commercially minded individual to join a busy and growing team in a fast-paced coordination role. This position is ideal for someone who enjoys customer service, building strong working relationships, and ensuring orders are delivered efficiently from enquiry through to completion. Working closely with customers and suppliers, you'll play a key role in all coordinating requirements.

Key Responsibilities

Manage enquiries and requests from customer accounts.
Process orders and quotations
Build and maintain strong relationships with customers
Liaise with multiple stakeholders to ensure deadlines and service expectations are met.
Monitor ongoing project adhoc basis
Resolve issues efficiently and escalate where appropriate.
Support account performance through accurate reporting and administration.
Identify opportunities to enhance customer experience.
Ensure all records and systems are maintained a...