Customer Service Controller (CSD Controller) – Logistics

Requirements

• Proven experience in the logistics/freight forwarding industry (critical)
• Strong knowledge of imports, exports, and container handling
• Hands-on experience with the Navis system and port operations
• Ability to work under pressure and handle long working hours
• Strong communication and client relationship skills
• Ability to multitask and manage multiple shipments simultaneously
• Team player with a proactive and energetic attitude
• High attention to detail and strong organizational skills
• Experience in this field is critical

• Communicate with existing clients daily to secure new shipments and deliveries
• Provide continuous updates on shipment progress, delays, and delivery status
• Maintain strong client relationships through pr...