Customer Service Clerk

Napco National is seeking a Customer Service Clerk to join its operations team in Abu Dhabi. The role focuses on ensuring smooth order processing, effective coordination between departments, and maintaining high levels of customer satisfaction within a fast-paced manufacturing and distribution environment.

The selected candidate will be responsible for handling customer orders, responding to inquiries, coordinating with internal departments, and ensuring timely delivery of products. This position requires strong communication skills, attention to detail, and the ability to manage multiple operational tasks efficiently.

• Receive and process customer orders accurately in the system.
• Handle customer inquiries related to products, pricing, availability, and delivery status.
• Coordinate with Sales, Warehouse, Logistics, and Finance teams for smooth order fulfillment.
• Monitor order status and ensure on-time delivery. ...