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Customer Service Claims Handler

Acorn Insurance Ltd

liverpool, england, United-Kingdom Full-time June 16, 2026
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Vacancy Description

Job Title: Customer Service Claims Handler

Location: Liverpool

Salary: £26,937 per annum plus bonus potential of up to £1,500 annual bonus after successful probation.

Job Type: Permanent, Full Time

Working Hours: 37.5 hours, Monday to Friday from 9:00 am to 5:30 pm

Responsibilities

  • Take ownership of a portfolio of property damage claims
  • Investigate and make decisions on indemnity, liability, and quantum
  • Actively drive down the cost of claims through the application of accurate and appropriate claim strategies
  • Effectively manage file and portfolio

Qualifications

  • Ability to learn new skills and adapt to changing requirements
  • Positive attitude and growth mindset
  • Strong organisational skills and ability to prioritise tasks
  • Ability to fact find and analyse information to result in accurate decision making
  • Knowledge of the Civil P...

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