Customer Service

Pridestaff is currently seeking a Customer Service Representative  for a manufacturing company located in Chino, CA. This is a full-time, contract to permanent position with opportunity to grow. Please see job requirements below to be considered.

• Pay Rate: $19-21
• Shift: Monday – Friday, 7am to 3:30pm

Essential Duties and Responsibilities:

• Manage medium to large residential dealer accounts (80K a year and up)
•  Find solutions to customer requests for information concerning order tracking, order expediting and product availability for residential commercial, rolling steel and parts.
•  Perform order entry at both sales invoicing level and request for products from supply plants.
• Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
• Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
• Process all neces...