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Customer Service (Case Manager)

Addison Group

Deerfield, Illinois, United States Contract-to-Hire June 16, 2026
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Vacancy Description

Be a Patient Advocate: Claim Specialist (Healthcare/Customer Service)


Do you thrive in a caring environment while excelling in customer service? Are you detail-oriented and enjoy problem-solving? If so, this unique position is perfect for you!

The Role:


The Claim Specialist (CS) plays a vital role in ensuring a smooth claims process for patients who rely on mobility equipment. You'll act as a dedicated case manager, working directly with patients via phone to navigate the resolution of their damaged equipment after airline travel.


This position offers the reward of working in the healthcare field while maintaining a professional office setting.

Pay: $21/hr + bonuses


Benefits: This position is eligible for medical, dental, vision, and 401(k)

Key Responsibilities:

  • Become the Patient's Champion: Build rapport and provide exceptional customer service...
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