Customer Service Call Coordinator

Our client is looking for a Customer Service Call Coordinator to assist with incoming call volume and customer communication needs. The ideal candidate is friendly, dependable, professional, and enjoys helping people.

You will be responsible for answering incoming customer calls, providing excellent customer service, gathering basic customer information, and directing calls or service requests to the appropriate department or team member. This position plays an important role in creating a positive first impression for customers and helping maintain smooth office communication and workflow.

Duties and Responsibilities:

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  Answer incoming customer calls promptly and professionally

  
  


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  Greet customers with a positive attitude and friendly tone