Customer Service Associate - Iberia

Summary: The Customer Service International Associate – Iberia is responsible for providing customer service and operational support across the Iberia region. This role serves as a key liaison between customers and internal teams, ensuring timely processing of customer requests, accurate system updates, and effective resolution of service-related issues. The position plays an important role in maintaining customer satisfaction while supporting daily business operations.

• Upload and maintain customer and product information in InfoTip and other internal systems.
• Support the review and follow-up of customer credit requests , coordinating with Finance and other stakeholders as needed.
• Review and process logistics and freight invoices , ensuring accuracy and timely resolution of discrepancies.
• Assist with the management and resolution of customer complaints , working cross-functionally...