Customer Service Associate - Chilled Section | Retail | M&S | UAE

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail and healthcare— the group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al‑Futtaim partners with over 200 of the world’s most admired and innovative brands, upholding values of respect, excellence, collaboration and integrity to enrich the lives and aspirations of customers each day.

Overview of the Role

The Customer Service Associate – Chilled Section is responsible for delivering an exceptional customer experience while ensuring the highest standards of food quality, freshness, availability, and presentation across the Chilled Food department. The role supports day‑to‑day operations by maintaining optimum stoc...