Customer service assistant

• Education: Secondary (high) school graduation certificate


• Experience: 1 year to less than 2 years

Tasks

• Develop all kinds of events for publicity, fundraising and information purposes
• Publicize activities, workshops, meetings and other events for fundraising or information purposes
• Supervise staff
• Act as spokesperson for an organization
• Co-ordinate special publicity events and promotions
• Conduct public opinion and attitude surveys
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Explain procedures, risks and benefits to clients
• Answer clients' inquiries and provide information
• Supervise office and volunteer sta...