Customer Service Agent (Turkish & Arabic Speaker)

Certified as a Top Employer for UAE Qatar KSA and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.

We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration diversity growth and well-being.

Customer Service Agent Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries complaints and master data changes owning the cases from receipt to resolution and confirming back to the customer. Customer Service Agents can assign complicated cases to relevant stakeholders and follow up on the case from start to end to meet the agreed Grade of Service for First-time resolution.

Customer Service Agent Outbound is the voice of KONE and takes care of our cust...