Customer Service Agent

CS Agent

We’re Samako, a fast-growing e-commerce brand from the Netherlands. With over 100,000 happy customers and strong traction on Bol, Amazon, and our own webshop, we’re building a new standard in the cleaning space. Our customers love us for our clever products and exceptional service — and we’re now looking for a full-time Customer Service Assistant (40 hours per week) to help us take that to the next level.

You’ll be working directly with our Dutch customer service lead and play a vital role in making sure our customers get the quick, helpful, and friendly support they deserve.

What’s in Store for You?

This is a remote, full-time role with a shift-based setup. Coverage from 7 to 4 pm or from 2 pm till 11 pm Dutch hours, and availability on Sundays is a must.

Onboarding will take place during office hours (9:00 AM–5:00 PM) throughout the first...