Customer Service Agent - Commercial Lines

Join our dedicated team at BWO Insurance Group, a trusted cornerstone in the independent insurance agency industry since 1985. We are deeply committed to building lasting client relationships and delivering personalized service with integrity and care. Our team provides comprehensive insurance solutions to protect our clients and strengthen our community.

As a Commercial Lines Customer Service Agent, you’ll play a key role in our client-centered approach, helping business clients understand and manage their insurance coverage. Your focus will be on delivering exceptional service, proactive communication, and accurate support. You’ll handle policy inquiries, process changes, assist with claims, and collaborate with agents to ensure each client’s needs are met efficiently and professionally.

Strong interpersonal skills, attention to detail, and a...