Customer Service Agent - Bilingual Sales

Join CFG - Des Sources as a Bilingual Sales and Customer Service Agent. Your role in the call center will enhance customer satisfaction across multiple regions like Dorval and internationally.
The position involves assisting customers and facilitating sales in a bilingual environment. You'll be part of a team that prioritizes customer experience in Montréal, New York, and beyond. This role is essential for addressing customer inquiries effectively while promoting CFG's services.
Key Responsibilities:
• Handle customer inquiries promptly and efficiently
• Promote sales through effective communication
• Maintain accurate records for all interactions
• Collaborate with colleagues to improve service delivery
• Provide support in both French and English languages
Requirements:
• Fluency in French and English is necessary
• Previous experience in customer service or sales preferred
• Excellent communication skills required
• Ability to thrive in a quick-pa...