Customer Service Agent at WestJet Calgary

Support guests at WestJet in Calgary as a Customer Service Agent. Be the friendly face that ensures a secure and pleasant airport experience for all travelers.
WestJet is actively seeking part-time Customer Service Agents to join its Calgary airport team. You will interact with guests as they arrive, managing ticketing, reservations, and any baggage-related issues to promote a smooth travel experience. Your role supports individuals with mobility challenges and requires a professional demeanor at all times.
Key Responsibilities:
• Process service fees and modify guest itineraries
• Assist guests with self-serve kiosks during check-in
• Manage queries about delayed or damaged luggage
• Support guests facing travel disruptions with empathy
• Uphold safety standards to ensure timely operations
Requirements:
• At least two years of customer service experience
• Ability to multitask effectively in a fast-paced setting
• Physical stamina to lift 50 lbs and st...