Customer Service Advisor

Overview

Do you enjoy talking to customers and providing them with exceptional service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor at one of the world’s leading banks.

Benefits

Salary starting from £25,000 for a 35‑hour week, with two fixed pay increments of £750 each in your first year (first after 6 months of probation, then at the end of the first year following a competency assessment). Free parking, lunch on us scheme, subsided on‑site nursery, 25 days’ paid holiday plus bank holidays, employee discounts, pension and healthcare schemes, and hybrid working.

Essential Skills

• Active listening: listen carefully, retain key details, and accurately understand customers’ concerns.
• Effective communication: clearly convey information, ask the right questions, and ensure customers understand solutions.
• Customer‑...