Vacancy Description
Customer Service Advisor – Insurance (German & English)
Company: Insurance Company
Location: Lisbon, Portugal
Work Model: On-site
Start Date: 08 January 2026
Job Description
We are looking for a German-speaking Customer Service Advisor to join an international insurance project in Lisbon. You will be responsible for delivering high-quality customer support, handling inquiries, and ensuring an excellent customer experience.
Responsibilities
- Handle inbound customer contacts via phone and digital channels
- Provide accurate information related to insurance products and services
- Resolve customer queries efficiently and professionally
- Maintain detailed and accurate records in internal systems
- Ensure compliance with quality and servic...
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