Vacancy Description
Customer Service Advisor Location: Huddersfield Department: Customer Service Contract type: Permanent / Full-time
About the role
We're looking for a Customer Service Advisor to join our Customer Service Team, and play a key role in being responsible for ensuring repair instructions are deployed to the most suitable repairer, in accordance with customer SLAs. They are also responsible for ensuring that all systems are updated and maintained efficiently.
All Customer Service Advisors are responsible for delivering excellent customer service at all times.
Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
+ Manage vehicle claims end-to-end from repair instruction to completion and escalating where necessary.
+ Making outbou...
About the role
We're looking for a Customer Service Advisor to join our Customer Service Team, and play a key role in being responsible for ensuring repair instructions are deployed to the most suitable repairer, in accordance with customer SLAs. They are also responsible for ensuring that all systems are updated and maintained efficiently.
All Customer Service Advisors are responsible for delivering excellent customer service at all times.
Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.
Key responsibilities
+ Manage vehicle claims end-to-end from repair instruction to completion and escalating where necessary.
+ Making outbou...
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