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Customer Service Advisor

SGS

Galway, County Galway, Ireland Contract July 17, 2026
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Vacancy Description

Job Description

  • Job Title: Customer Service Advisor
  • Location: Ballybrit Industrial Estate
  • Hours: Mon-Fri 9-5:30 (40p/w)
  • Rate: €

    • Overview of the role

    The Customer Service Advisor will represent our client within one of our awarded Government Services, providing information and support to members of the Small Public Service Vehicle (SPSV) Industry. These calls typically involve scheduling SPSV vehicle inspections, managing booking amendments, and processing payments securely through the CRM system. The successful candidate will be expected to:

  • Handle incoming customer calls and provide accurate information, support, or guidance
  • Follow approved scripts, Standard Operating Procedures (SOPs), and Data Protection guidelines at all times
  • Accurately update customer records and input data into internal systems
  • Maintain high customer satisfaction by delivering a professional and courteous service<...

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    Vacancy Details

    Location Galway, County Galway
    Country Ireland
    Type Contract
    Category Information and Record Clerks
    Posted July 17, 2026

    About SGS

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    SGS

    Galway, Ireland

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