Customer Service Advisor

Customer Service Senior Advisor

Castle Donington
Competitive Salary + Excellent Benefits
Full-Time | Permanent | Office-Based

I am recruiting for my client based in Castle Donington

Are you an experienced customer service professional looking to take the next step in your career? My client is seeking a proactive and customer-focused Customer Service Senior Advisor to join their busy and supportive team.

This is an exciting opportunity to join a well-established business where you'll play a key role in delivering exceptional customer service, resolving escalated enquiries, and driving continuous improvements across the customer service function.

The Role

As a Customer Service Senior Advisor, you will be responsible for managing customer enquiries from start to finish, ensuring every interaction is handled professionally and efficiently. You'll build strong relationships with customers and internal teams while taking ownership of escalated ...