Customer Service Advisor

Position Overview

Cape Town, ZA

MCI is a fast-growing tech-enabled business services company delivering Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a variety of industries.

As a Customer Service Advisor, you will be the first point of contact for business customers, supporting corporate payment solutions, expense management, fleet payment solutions, and international payment services, ensuring a seamless customer experience in a fast-paced, technology-driven environment.

Start date: 20 th July 2026

Key Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Assist customers with corporate payment solutions, accounts payable (AP) automation, virtual cards, commercial credit cards, and expense management services.
• Support customers using fleet payment solutions, including fuel cards, EV charging,...