Vacancy Description
Location - Trax Park, Doncaster
Salary and Benefits - £27,715, plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme.
About the Role
We’re looking for an experienced Customer Service Advisor to join our team in Doncaster. In this key role, you’ll be the first point of contact for a portfolio of our Customer Accounts —helping to resolve queries, process orders, and ensure we’re delivering exceptional service.
Through effective relationship management, you will support the customer by handling pricing, delivery information, and order processing from end to end. You will be responsible for driving customer satisfaction, managing key customer inquiries, and collaborating with departments across the business to troubleshoot issues and handle complaints professionally.
You'll work closely with internal teams to ensure swift problem resolutio...
Salary and Benefits - £27,715, plus 33 days holiday (including bank holidays), pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme.
About the Role
We’re looking for an experienced Customer Service Advisor to join our team in Doncaster. In this key role, you’ll be the first point of contact for a portfolio of our Customer Accounts —helping to resolve queries, process orders, and ensure we’re delivering exceptional service.
Through effective relationship management, you will support the customer by handling pricing, delivery information, and order processing from end to end. You will be responsible for driving customer satisfaction, managing key customer inquiries, and collaborating with departments across the business to troubleshoot issues and handle complaints professionally.
You'll work closely with internal teams to ensure swift problem resolutio...
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