Vacancy Description
Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
* Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required.
* Build positive relationships with residents, customers and internal stakeholders.
* Provide administrative support to ensure services are delivered efficiently.
* Maintain accurate customer records and update internal systems in line with data protection requirements.
* Updating database systems with tenant information
* Sending out mailmerges
* Interrogating data
Requirements:
* Previous experience of working in a customer service environment
* Strong administration experience
* Ability to complete ma...
Key Duties:
* Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required.
* Build positive relationships with residents, customers and internal stakeholders.
* Provide administrative support to ensure services are delivered efficiently.
* Maintain accurate customer records and update internal systems in line with data protection requirements.
* Updating database systems with tenant information
* Sending out mailmerges
* Interrogating data
Requirements:
* Previous experience of working in a customer service environment
* Strong administration experience
* Ability to complete ma...
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