Customer Service Administrator

Customer Service Administrator                                    

Erdington, Birmingham Service Centre b24 8HZ

Salary: £26,562pa

40 hrs pw Monday-Friday

Job purpose:

To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service.  This role will report to the Customer Service Team Leader.

Key Responsibilities:

• Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system
• Inputting and retrieving data from the in-house bespoke database.
• Scheduling Technicians daily run.
• Enhance organisat...