Customer Service Admin

Job Description: Customer Service Administrator

Location: Yate, Bristol

Contract Type: Start ASAP Temporary 6 months Commitment - This could be extended

Hours: Monday to Friday, 08:30 - 17:00

Pay Rate £13.90ph

Overview

This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team.

Key Responsibilities

• Promptly respond to and acknowledge all helpdesk queries
• Log helpdesk issues in the system using the specified format and track all correspondences.
• Manage queries diligently until resolution.
• Maintain accurate records of key activities.

Requirements

• Proven experience in administrative roles or customer service environments.
• Strong organisational skills with the ability to multi...