Customer Service Account Executive

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Job Responsibilities / Key accountabilities

Manage the day-to-day enquiries from a specific range of customers, achieving an effective workload.

Establish and maintain customer specification files.

Understand and follow Standard Operating Procedures for customer communication. 

Contribute to achieving individual account and departmental objectives.

Verify the application of correct customer prices to orders and dealing with price issues and price requests.

Assist in the updating...