Customer Relationship Management Manager – Real Estate

Customer Relationship Management (CRM) Manager – Real Estate

Location: Quezon City
Work Setup: On-site
Employment Type: Full-time

Job Summary

We are looking for a Customer Relationship Management (CRM) Manager to oversee customer engagement and after-sales operations for a real estate company. The successful candidate will lead the CRM team in providing exceptional customer service, managing client concerns, billing inquiries, and ensuring a seamless ownership experience.

Key Responsibilities

• Lead the CRM team in managing customer relationships and after-sales support.
• Handle customer inquiries, concerns, complaints, and service escalations.
• Oversee billing concerns, payment inquiries, account coordination, and documentation.
• Build and maintain strong relationships with prop...