Customer Relationship Executive

Customer Relationship Executive Reports To : Property Manager Location : VR Nagpur Role Description: Co-ordinating and Support Role towards efficient and accurate manner Key Responsibilities- Provide first level contact and convey queries to the respective for resolutions- Properly escalate unresolved queries to the next level for support- Track, route and redirect problems to correct resources- Update customer data and produce activity reports- Follow up with customers, provide feedback and see problems through to resolution- Utilize excellent customer service skills and exceed customers’ expectations- Ensure proper recording, documentation and closure- Recommended procedure modifications or improvements- Preserve and grow your knowledge of help desk procedures, products and services Qualifications & Key Traits- Bachelor Degree with proven experience as Guest Relation Executive or equivalent position- Min experience 3 Yrs.- Proven working experience in client support process- Proficie...