Customer Relationship Centers Project Manager (F/M)

Overview

ARE YOU A GOOD MATCH? You have a strong background in project execution, with the ability to manage multiple priorities in a fast-paced environment. You have experience in managing different systems and digital platforms. You are proactive, change-management oriented, with excellent communication skills to collaborate with global stakeholders and align diverse teams. You are fluent in English.

Expectations

Reporting to the CRC Manager, you will be the primary liaison between the Maison, the Customer Relationship Centers (CRC) and the Integration Teams. You will drive the global rollout of strategic tools.

In This Function, You Will (Responsibilities)

• Lead and adapt new CRC systems and tools across regional markets to improve business efficiency.
• Own the systems roadmap, ensuring seamless rollout and supporting teams through operational changes.
• Manage technical and business needs to optimize the clie...