Customer Relations Officer

The Customer Relationship Officer (CRO) plays a vital role in ensuring a superior experience for club members by building strong relationships, handling inquiries and complaints, and promoting premium services. This position requires delivering personalized service, resolving issues effectively, and fostering member satisfaction and retention.

KEY RESPONSIBILITIES:

Member Engagement and Support:

• Serve as the primary point of contact for club members, addressing questions, concerns, and feedback with profes...