Customer Relations Coordinator

The Customer Relations Coordinator is responsible for efficiently processing sales orders supporting sales managers in customer communications and coordinating cost-effective and timely transportation services. This role serves as a key link between customers sales logistics and finance to ensure smooth order fulfillment and high levels of customer satisfaction.

Key Responsibilities

• Manage assigned customer accounts and provide end-to-end customer support from order recording through fulfillment
  

• Process verify and post invoices delivery notes and packing lists accurately
  

• Coordinate with the Finance Department and Customer Relations Manager to ensure accounts receivable records are accurate and up to date
  

• Prepare generate and maintain reports for management review
  

• Support the integration of suitable technology solutions to improve logistics efficiency and com...