Vacancy Description
What you’ll do
- Input, update, and verify database/CRM data to ensure accuracy and integrity.
- Manage VIP and call lists, including updates in CRM and Dealer Management Systems.
- Prepare outbound call lists and maintain related database documentation and standards.
- Conduct customer calls (NPS, onboarding, service) and track responses, issues, and follow‑ups.
- Raise and follow up on service/technical tickets, including system access and enhancements.
- Process invoices/orders (SAP Concur, Coupa) and compile sales incentives and performance reports; support ad‑hoc tasks.
- Minimum Higher NITEC/NITEC/Diploma in any field.
- Proficient in MS Office (SharePoint, Word, Excel, PowerPoint).
- Strong communication, interpersonal skills, and customer‑centric mindset.
- Detail‑oriented, meticulous, and able to handle routine administrative work.
- Able to manage confi...
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