Customer Relation Management

We're looking for a Retention & CRM Manager to own Weekendesk's retention engine across all markets.
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.
The CRM function is yours to build.
You'll be Weekendesk's first dedicated CRM leader, accountable for repeat revenue, customer lifetime value, and the full lifecycle experience across all countries.
Your job is to lead them, grow the function, and make CRM a real growth lever for the business.
CRM revenue contribution
Engagement across channels (email, push, SMS, WhatsApp)
Define the CRM & retention vision across all markets
Own the CRM tech stack (currently Insider) and its roadmap
Build retention programs with real commercial impact: loyalty, referrals, early access
Lead omnichannel orchestration (email, push, onsite, SMS, WhatsApp)
Own the A/B testing framework, structured and insight-driven
B...