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Customer Quality Officer - Marlow, Buckinghamshire

Thames Water

Green End, South East, United-Kingdom Full-time July 24, 2026
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Vacancy Description

Customer Quality Officer - Marlow, Buckinghamshire, SL7 2PN

Contract: ContractSalary: 14.80 per hourYoull be working directly on the front line, acting as the face of Thames Water for their customers.
Each year, Thames Water conducts over 500,000 tests on water samples taken from treatment works, reservoirs, and randomly selected customer properties. This rigorous testing ensures that drinking water consistently meets the highest quality standards.
What youll be doing as a Customer Water Quality Officer
  • Youll spend a lot of time out and about, travelling between customer locations and sites, and working as part of a busy, supportive team across a wide geographical area.
  • Youll be responsible for testing water samples and making sure sampling records and equipment are maintained to the right industry standards.
  • Youll also support investigations into supply issues and customer complaints, helping to resolve problems quickly and pro...

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