Customer Quality Engineer

Purpose:
The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.
Key areas of responsibilities: Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations Lead and drive company-wide continuous improvement projects with relevant O...